Privacy Policy
Effective Date: 16th of January, 2025
Pi Technologies SMC Private Limited ("we," "us," "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use the Pi Wallet mobile application ("App") and the website at https://piwallet.pitechnologies.live ("Website") collectively referred to as the "Service."
By using the Service, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Service.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name
Email address
Phone number
Payment details (e.g., card information processed securely by third-party payment gateways)
1.2 Usage Data
IP address
Browser type and version
Device information (e.g., operating system, unique device identifiers)
Date and time of access
Pages visited and time spent on the Service
1.3 Cookies and Tracking Technologies We use cookies and similar technologies to enhance your user experience. These technologies help us understand your interactions with the Service and personalize content.
2. How We Use Your Information
We use your information to:
Provide, operate, and improve the Service
Process payments and manage transactions
Respond to customer inquiries and provide support
Send updates, notifications, and promotional messages (if opted in)
Ensure security and prevent fraudulent activities
3. Sharing of Information
We do not sell your personal information. We may share your data with:
Third-party service providers: For payment processing, analytics, and hosting
Legal authorities: When required by law or to protect our rights
Business transfers: In the event of a merger, acquisition, or sale of assets
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5. Cancellation Policy
Customers can cancel their planned transactions or other paid services without incurring any fees. In these cases, we will refund the amount after deducting third-party processing fees, if applicable. It is the user's responsibility to initiate the cancellation process on time through the Service. For assistance, you can contact us at piwallet@pitechnologies.live.
Occasionally, transactions or services may be canceled by third-party providers (e.g., payment gateways). In such cases, we will notify you and assist in reprocessing the transaction or refunding the amount.
6. Data Deletion and Account Closure
If you wish to delete your account and data, contact us at piwallet@pitechnologies.live. Once the request is processed, your account will be deactivated, and your data will be deleted in compliance with applicable laws and regulations.
7. Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information
Opt-out of marketing communications
Restrict or object to the processing of your data
To exercise these rights, contact us at piwallet@pitechnologies.live.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of the Service constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Pi Technologies SMC Private Limited
Email: support@piwallet.pitechnologies.live
Website: https://piwallet.pitechnologies.live